Privacy Policy

Website and Email Privacy Statement of Ripple Marketing (Pty) Ltd , FSP Nr 52017 trading as Ripple Finsure. Company Regsitration number: 2018/464399/07 | Vat Number: 4670290560 | Address: Autum Suite , The Avenues Building Cnr Caledon and Drama Street Somerset West.

We collect, process and store information of data subjects as a usual course of our business. We need to continue doing so whilst being compliant with POPI (the Protection of Personal Information Act). We are fully compliant with POPI and this statement serves as our disclosure to Data Subjects and other interested parties, in broad terms, of how we achieve that. Data Subjects are defined as a natural or legal person whose information is collected, processed or stored.

Why?

  • As a company that provides data subjects with a service or with data interaction for a lawful reason, we need to gather certain information to be able to do so and in a certain manner.
  • The information we collect will depend on the reasons for which it is collected and used. This might differ in our various interactions. We will only collect information that we need for that particular purpose as agreed upon and no more than necessary. We’ll also tell Data Subjects what information they need to provide to us and what information is optional.

How?

  • We have a fully developed POPI compliance framework in place which comprises impact assessments and a POPI Policy, among others.
  • We will usually obtain information from a Data Subject directly via various different means but may from time to time also obtain publicly available information.
  • Data Subject information may be processed by third parties like regulators, our software providers or other suppliers to ensure Data Subjects get great service and may be transferred cross border, for instance where we use cloud services to store data or if one of our own service providers are situated overseas.

What?

From time to time, we may collect some of the information below of natural or legal persons, which is defined as personal information in terms of POPI. However, our specific interaction with the Data Subject will detail what information we need exactly:

  • information relating to the education or the medical, financial, criminal or employment history of the person;
  • any identifying number, symbol, email address, physical address, telephone number, location information, online identifier or other particular assignment to the person;
  • the biometric information of the person;
  • the personal opinions, views or preferences of the person;
  • correspondence sent by the person that is implicitly or explicitly of a private or confidential nature or further correspondence that would reveal the contents of the original correspondence;
  • the views or opinions of another individual about the person; and
  • the name of the person if it appears with other personal information relating to the person or if the disclosure of the name itself would reveal information about the person;
  • information relating to the race, gender, sex, pregnancy, marital status, national, ethnic or social origin, colour, sexual orientation, age, physical or mental health, well-being, disability, religion, conscience, belief, culture, language and birth of the person.
  • personal information concerning a child.

Data Subject Rights

Data subjects have a right not to share the information as set out above but in that instance, we cannot offer Data Subjects our services. They may contact us to enquire what information of theirs we hold. They also have the right to correct their information or to request us to delete the information, unless the law states that we must hold the information. They have a right to revoke this consent.  If a Data Subject would like to contact us in relation to Data Subject information, please see our contact details on our website.

Enquiries or Complaints

Anyone can approach us on our contact details on our website where you found this notice to speak to our Information Officer or to submit any data queries or complaints.

You have the right to lodge a complaint to the Information Regulator at:  POPIAComplaints@inforegulator.org.za or search their office on the internet at https://inforegulator.org.za/ .

Consent

By visiting our website and communicating electronically with us, the Data subject consents to the processing, including transfer of his Personal information as set out in this Notice.

Pet Insurance Competition Terms & Condition

1. Introduction

  • This competition ("Competition") is run by Ripple FinSure ("Promoter"), and is open to residents of South Africa, except employees of the Promoter, their families, agents, or any third party directly associated with the administration of this Competition.
  • By entering this Competition, participants agree to be bound by these terms and conditions.

2. How to Enter

  • To enter the Competition, participants must sign up to receive a quote for Pet Insurance from Ripple FinSure during the promotional period. Signing up will automatically enter participants into the draw to win a voucher.
  • No purchase is necessary to enter or win. A purchase does not increase the chances of winning.

3. Eligibility

  • The Competition is open only to individuals who are 18 years of age or older at the time of entry.
  • Only one entry per person is permitted. Multiple entries from the same person will result in disqualification.

4. Promotional Period

  • The Competition begins and ends as specified in the promotional materials. Entries submitted before or after the specified period will not be eligible.

5. Prize

  • Each month, one (1) winner will be selected to receive an R1000 voucher redeemable at Pet Science or Checkers stores.
  • The voucher is non-exchangeable, non-transferable, and no cash alternative is offered.

6. Winner Selection and Notification

  • Winners will be chosen at random from all eligible entries received during the promotional period.
  • Winners will be notified by SMS within [number of days] days of the drawing. If a winner cannot be contacted or does not claim the prize within [number of days] days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.

7. General

  • The Promoter reserves the right to cancel or amend the Competition and these terms and conditions without notice.
  • The decision of the Promoter regarding any aspect of the Competition is final and binding and no correspondence will be entered into.

8. Personal Data

  • Participants agree to the collection, processing, and storing of their personal information for the purposes of the Competition. Such information will be used in accordance with the Promoter's Privacy Policy.

9. Governing Law

  • This Competition and these terms and conditions will be governed by South African law and any disputes will be subject to the exclusive jurisdiction of the courts of South Africa.